Ecovacs Robotics Privacy Policy

1. Information Gathering

We collect information from you when you register on our site, log into your account, make a purchase, enter a contest, and/or when you log out. The data collected includes your name, email address, telephone number and/or credit card. In addition, we automatically receive and record information from your computer and browser, including your IP address, your hardware and software equipment, and the pages you request.

2. Use of Information

Any information we collect from you may be used to:

  • Personalize your experience and feedback to your individual needs
  • Provide customized advertising content Improve our website Improve customer service and support your needs
  • Contacting you by email Organize a contest, promo or survey

3. E-Commerce Privacy

We are the sole owners of the information collected on this site. Your personally identifiable information will not be sold, exchanged, transferred or provided to any other company for any reason whatsoever, without obtaining your permission, other than solely to fulfill an application and/or transaction, for example for the delivery of an order.

4. Third Party Disclosure

We do not sell, trade or otherwise transfer to us your personally identifiable information. We do not include trusted third parties who assist us in operating our website or conducting our business, as long as all parties agree to keep this information confidential. We believe in the importance of sharing information in order to investigate, prevent or take action regarding illegal activity, suspected fraud, circumstances involving threats to someone’s physical security, violations of our terms of use, or other matters required by law. However, non-private information may be provided to other parties for marketing, advertising, or other uses.

5. Information Protection

We implement various security measures to keep your personal information safe. We use state-of-the-art encryption technology to protect sensitive information transmitted online. We employ those who need to do specific work (for example, billing or customer service) to be given access to personally identifiable information. Computers/servers used to store personally identifiable information are stored in a secure environment.

Do we use cookies?

Yes. Our cookies improve access to our site and recognize returning visitors. After all, our cookies enrich the user experience by tracking and targeting their interests. However, the use of these cookies, may not be associated with any personally identifiable information on our site.

6. Unsubscribe

We use the email address you provide to send you information and updates regarding your order, company newsletters, product information, etc. If at any time you wish to stop receiving our emails in the future, we include detailed unsubscribe information under each email.

7. Approval

By using our site, you agree to our privacy policy.